After having placed an order for a different vehicle with a major UK dealer I was badly let down regarding delivery after I had been told the delivery period. However, I had already noticed the Avatar website who offered me a few similar alternatives and in fact came up with an excellent offer on the top the range Citroen C5 Aircross Automatic. I was always kept informed of anything during the process.
Steve Roberts is the type of gentleman anyone would like to do business with very knowledgeable ,and always wants to make you feel comfortable. I have no hesitation in highly recommending Steve to any prospective purchasers. Steve gave me the confidence and peace of mind to buy my first leased vehicle !
Avatar reply: Hi Tom, many thanks indeed for your testimonial, that will prove to be really helpful to other new clients! Please enjoy your new car - and the fact that you now have loads of room for your Golf clubs! Best regards
"Steve at Avatar will make you feel that you are his only customer. Always at the end of the phone, he will definitely go that 'extra mile' to get you what you need, at the best price. I took delivery of a Honda on Skye, and Steve made the whole experience really easy, even down to delivering to my door. That is not something other companies could achieve up here. I would certainly recommend them.
"This is my 4th vehicle from Steve at Avatar Vehicles. As usual everything went smoothly and was on time and exactly as promised. Cheers again Steve. Shirley from Lanark.
I just wanted to take a minute to share my review from my recent excellent experience with Avatar Vehicles. As a newcomer to leasing I found that I was guided through the system with patience and professionalism. Communication from Steve was always clear and precise, and I never felt rushed into any decisions. The overall process was painless and so easy due to the help and advice that Steve delivered. I am now the proud owner of a wonderful new Merc which came in at a great price. Thank you, Avatar Vehicles.
I (and my family) have just taken delivery of the 3rd car using Steve at Avatar and I can't rate them highly enough. The two previous cars procured (wife's and son's) went through smoothly with no issues whatsoever. My new one was a bit more difficult and Steve had to do a lot of hard work to meet the specification that I was looking for. He managed to look at several different options both financially and make and model to allow me to make an educated decision on which one suited my budget best. My daughter will be looking for a car at the end of the year and I will definitely be making Avatar my first stop. Many thanks again Steve for all your efforts in securing a great car.
I couldn't be happier with the service provided. Steve was both efficient and happy help find the perfect car for me. Thank you Avatar Vehicles!
“A quality service from enquiry to delivery! This is the second time I have used Avatar and yet again Steve and Liz have proved to be exceptional. It’s rare to receive this level of customer service and I would recommend Avatar to any individual or business without hesitation.” Avatar replied: Many thanks Iain - what a pleasure to do business and I am so pleased that the car is all that you had hoped. Best regards!
So pleased with the service from Steve and his team, from initial enquiry to delivery of my new Audi A5. I would recommend Avatar for their personal service and attention to detail.
Absolute pleasure to deal with Steve Roberts of Avatar. Kept me informed at every step of the procedure start to finish. I now have a lovely new car. Very much hope to deal with Steve and Avatar in the future.
I would like to express my appreciation and thanks for the excellent service offered by Avatar Vehicles in supplying my new Van. Avatar advised me on a vehicle suitable for my needs and did all the work from arranging finance to delivery direct to our door. They kept me informed at all times on the progress of the order, and all for a fantastic price. Thank you, R.H, Director
Absolute pleasure to deal with Steve Roberts of Avatar from the moment we started the discussion on which vehicle up to the after sales contact on how is the car and helpful information . I have been in the car industry for 15 + years and would always deal with Steve Roberts of Avatar 10 out of 10 .
Avatar reply: Many thanks indeed Scott! For the kind words and for your valued business!
I approached Steve to help me with the personal lease of my own first car. After speaking to a few companies, I immediately began working with Avatar due to Steve's attitude - so helpful and genuinely showed care in his work. He helped me, fielded all my questions patiently and really made the process so much easier. He is an asset to the industry! One very happy customer.
I've never had a lease car before but I knew that if I was going to get one I couldn't do better than go to Avatar Vehicles. Liz Ersoy researched the type of cars that I was looking for and she updated me on every new deal that was advertised. Eventually, we settled on a scarlet (colour is important to me!) Citroen C1, 5 door. Liz and Steve couldn't have been more helpful and they greatly added to the ease with which the transaction to lease was completed. Many thanks for your expert knowledge and attention to detail. I have no hesitation in recommending you to family, friends and colleagues - you are the best!.
Well this was my first time leasing, and you told me it would be easy and straightforward. Yes, it certainly was, delighted with the car, if I can get a shot from the good lady! Very easy, very happy, hope we can do it all again in three years.
This is the 3rd vehicle we have leased through Avatar. As usual the whole transaction went very smoothly and the car arrived on time with no issues. Thanks again to Steve for making everything very easy.
Avatar replied: David, thank you very much for your kind words, it has been a pleasure and thank you for your continued business. Enjoy the Mini!
I am just writing to say that everything went smoothly yesterday and I’ve now got a lovely new car!! All I have to do is learn what the buttons do! Thank you so much for all your help and could you please pass on the same to your Audi Dealer.
Having now taken delivery of my new Golf R and driven it for a week (with a constant grin on my face!) I wanted to take a minute to thank Steve and Avatar for a truly 1st class service. From start to finish Avatar has been professional, helpful and above all, a pleasure to deal with. With a Discovery Sport also on order, there is no other company I would use to source my cars than Avatar. Thanks for all your help!
Would like to thank Avatar Vehicles for the excellent service received, made our first lease of a van so easy, great advice, answered any questions promptly and honestly, no high pressure sales talk just looking out for his customers to give us best deal. Would definitely use again and recommend to anyone looking to lease.
We are delighted with the service provided by Avatar Vehicles. This was our first business contract hire and Steve guided us through the entire process giving some great advice along the way. The agreement was arranged remotely so we could avoid time-consuming meetings. Overall a first class, professional service. We will definitely do business with Steve again!
Steve was extremely helpful with all aspects of my purchase, first time I have ever leased a car and not had to even leave the house! Great Service Thank You
I have recently used Avatar Vehicles services to acquire two new cars for my business through a lease agreement. Steve was very helpful and accommodating. Everything was completed with expected efficiency and a welcome smile. Really pleased with the service, excellent value and will be using Steve again.
Dear Steve, Your assistance with the purchase of the Clio was excellent from the word go, we really appreciated the way you went out of your way to arrange finance, considering we were a relatively new company, with no credit rating. As we continue to expand you will definitely hear from us again as we will be looking to purchase more. A.S, Director
When my business was expanding and needed a van on finance Steve was the man I turned to. He found us a very good vehicle and the finance was the best deal out of everyone we got quotations from. The communication with him during the whole process was top notch and I was never left feeling out of the loop. Delivery went without a hitch and I've been happily using the vehicle ever since. I wouldn't hesitate to recommend Avatar to anyone requiring a vehicle and we will certainly be in touch with them in future as we need more.
Thanks for your service. You made it simple and straightforward. I will definitely put your company forward. Thanks for your swift service. D.I.
Perfect service from Avatar. Such a delight to see customer service like this. Really good guys, a few emails later and my brand new Merc is here :). No problems at all. Our business will now be using Avatar for all our cars and vans - Great Supplier to have. We saved money and ended up with a better deal on top of the fab service! Cant thank you enough!
What can I say, perfect, I'm a fan. Very helpful and supportive at every stage, nothing was too much trouble.
Steve was fantastic to work with. He searched up and down the country for the car I wanted and answered all my questions instantly or got back to me later that day. The entire process was made very simple. He really was a pleasure to deal with. I would highly recommend Avatar Vehicles.
I am delighted with the service I received from Avatar from the start to the finish of the deal. They understood what I was looking for, sourced various options, guided me through to a sensible decision and then delivered the vehicle to the door. I saved money, time and worry letting Avatar do the legwork and they came up trumps.
Avatar: Thank you James,our pleasure to be of assistance.
I found my dealings with Steve to be very professional, efficient and helpful. I would have no hesitation in recommending Avatar's very competitive service to other users.
Excellent service – first class from start to finish!
A great service from start to finish and the help from Steve was top class too. Any problems have been dealt with swiftly and successfully. Talk about customer satisfaction!!
Avatar: Wow - thanks for kind words Bobby!
Thanks for sorting me out with my two new vehicles,very little fuss, easy choices and all the form filling was a doddle. I'm really pleased with my new Isuzu Denver. Thanks for all your hard work.
Steve, at Avatar, was just so helpful and on top of things, at all times, whilst sorting out the car that I wanted! If you'rethinking of using Avatar then just ask for Steve and I guarantee you that you will have the same experience as I did! I most definitely would use Avatar again. Thanks Steve for all your help. Regards, Tina.
I just had to put pen to paper to say a big thank you for all you had done in finding me my dream car for the second time. Your service has been first class, friendly, understanding and professional. Because of you I would never think of using anyone else’s service and I can assure you I will continue to find my dream cars with your help! Thank you.
Not only an excellent price, but a top class service as well. A1 from start to finish. Many Thanks.
My thanks to Steve and all at AVATAR who worked the oracle to source my new Mercedes Sport at a price within my budget. A great service and a valued Supplier to our business. I am sure Avatar will continue to grow and flourish in all areas of vehicle supply.
Avatar work very closely with us at Dalkeith Transport and they have proved to be invaluable by handling all of our vehicle acquisitions - from cars and vans right up to 44 tonne trucks! We treat them as almost an extension of our Company and would highly recommend their services -and excellent prices! Many thanks for all of the great support over the years to Steve and the team at Avatar!
Steve was a delight to work with. He answered all my questions - however silly they may have been! The entire process was mad every simple. He really went the extra mile by driving me direct to the garage to pick up my car.I highly recommend Avatar Vehicles – 1st Class service! I wouldn't go through anyone else.
What a refreshing change to deal with the professional, knowledgeable and friendly team at Avatar. They found me the best deal, delivered to a very tight deadline and to my exact specification. I will definitely use them again.
Steve, I just wanted to say a big THANK YOU for organising the Aston Martin. I've bought cars through people like yourself allover the world, but I can truly say that your Organisation is head and shoulders above the rest. You made the purchase the easiest and simplest exercise for me. You did everything you said you were going to do - a rarity these days! I think you were more excited about the Car than I was! Thanks Again!
Steve is always a pleasure to deal with, I have dealt with him for over 10 years in both private and commercial vehicles and would never dream of going anywhere else because of his efficient service.
When it comes to cars I'm as demanding and fussy as you will get, I also reckon I can find the very best prices. I already had a deal set up but then I gave Avatar a call and I was glad that I did! Not only did they beat my "unbeatable price" (and I didn't tell them what the price to beat was) but they catered to my every demand (and there were lots)and they kept me informed every step of the way. I'll save myself a lot of hassle next time and just go straight to Avatar. A very happy Scirocco :)
I have just taken delivery of my new Range Rover Super charged Sport. I just wanted to let you know how pleased I am not only with my new car – but in particular the “Seamless” service. We are, as you know based in Somerset – and there are obviously other, more local, companies we could have used – however having had several vehicles through Avatar in 2006 and 2007, i wanted to give you the opportunity to provide this one. From my initial e-mail in July, the buying process has been simple and efficient – you definitely “over deliver” on your promises. In 2009 we all too often have to put up with lacklustre and casual levels of service, but Avatar certainly break the mould. And indeed whilst price is not always the most important factor in any purchase, you were also the least expensive too! I would wholeheartedly recommend you and your company in the future – and indeed will use you myself again the future.
Thank you very much for the new Discovery 4. The car is great, but in particular the service you provided was excellent -- it exceeded even my high expectations. I would happily recommend you to anyone intending to obtain a new car. The price is lower, and the service is better,than from a dealer. Why go anywhere else?
"as a frequent buyer of vehicles for both personal use and for the business fleet I was unsure of the benefits in dealing with a business such as Avatar Vehicles. However I gave them the opportunity to quote for a BMW 3 series and they not only saved me money; they took away all the hassles and time I would normally spend negotiating with dealers. Avatar did the shopping around; offered me the best deal, processed the order and the car was delivered on schedule and in pristine condition. The whole experience from start to finish was "slick" and "professional".
Just taken delivery of my new car today and I am chuffed with it - dealt with Steve and can find no fault with his service -very helpful at all times.
Avatar: Many thanks Jean!
I found Steve (avatar) a couple of years ago and he sorted an A150 merc and i was so happy with the service i have just had a clc 160 sport and i would recommend for anyone to use AVATAR!!!!!!!!!!!!
I recently had my first experience with Avatar,when I decided to sell my old car. I was given a seat in a comfortable office,and talked through the process step-by-step by Steve and Tony. They were courteous and helpful in a way that is rare to find these days. My car was sold quickly, and with minimal effort. After my car was sold, I was guided in the direction of a new car that suited me and my lifestyle. There was a distinct lack of that stereotypical, pushy, "hard-sell" attitude and I felt incomplete control throughout the entire sell / buy process. Finance went through speedily, and I am now in proud possession of a brand new Mercedes E220 Avant Garde. I would just like to say thank you. Keep up the good work!
This is the first time I have asked someone else to find me a car. Steve made it so easy I would do nothing else now. Any time I went into the shop I was treated with courtesy and respect from start to finish, I now have my new Merc SLK and love it thank you guys Ann Barr.
Delivered to the door! Perfect! If I every get a chance to drive it I'm sure it will be as good as it looks! Thanks for all your help and making it so easy. I know who to call the next time we are looking fora new car!
Hi, Just a short note to thank you for your quick,convenient and professional service. I am extremely happy with my new car. I am very grateful for your thoughtful and informative advice when making my decision to buy a new car! I will most certainly recommend you to a friend! Emma
I've just taken delivery of a brand new Volvo XC90 sourced through Steve at Avatar Vehicles and would like to say a few words to thank him and his business - "exceeded expectation" I engaged with Steve after another recommendation for him and not only did he secure the car for me quickly, at a very very competitive price, the whole process was pain free and his communication was 1st class throughout. Couple this with a great personal and friendly service - I'd have no hesitation in recommending Steve toothers and I know where I'll be going for my next new car Thanks Steve - it's been a pleasure!
Took delivery of my Volvo V60 this morning -wonderful car, efficient delivery and hand-over, excellent seamless and pain-free process. I have never leased before - this has reassured me to do it again!
Avatar: Many thanks Malcolm!
Steve was fantastic, patient and took me through all of the possible options, for car lease, even when I kept changing the spec and was very understanding. Great knowledge and very wide ranging contacts.Prices were keen and can't thank him enough. Spoken to him about booking our next company car lease, next year already. Andrew Bourke - DTR Services Limited
Avatar: Thank you for the kind words Andrew and for the referrals you have recommended us to since!
Steve sourced a new vehicle for our company at a cost we could not believe. During the process he handled all the paperwork and delivered the vehicle ahead of schedule. If you are thinking about a new car or commercial vehicle for yourself or your company then contact Steve who will broker you a great honest deal."
Avatar: Many thanks Richard - and for recommending us to your friends!
This was my first experience of car leasing after opting out of a company car scheme. I came across Avatar by accident and I am very glad I did. Steve talked me through the process and sourced a great car a ta great price. I will use them again and have no hesitation in recommending Steve to anyone else.
Steve provided fantastic service and delivery. I cannot recommend him highly enough."
Avatar: Thanks Graham!